Digital Navigators: Getting Help for Your Tech Needs

Digital Navigators are trained, trusted guides who help deal with a variety of technology needs. Navigators work in libraries and other community organizations. This service is FREE!

• Learn about affordable devices and internet access
• Learn how to use your devices
• Explore the library’s vast collection of online resources

If you are a Westchester County Resident, you can request tech assistance through our question form or call 914-231-3237.

If you live in the Greater Hudson Valley area, you can find a digital navigator near you through hvconnected.org

Need to borrow a device? Find libraries that are loaning chromebooks and internet hotspots.

The Basics: Computer and Internet Skills

Learning to Use Your Devices

• Computer basics (video series)
• Computer basics (website guide)
• Using a smartphone, tablet, or chromebook
• Email
• Social media
• Try this:  Learning Upgrade –  bite-sized lessons on your computer, tablet, or phone

Protect Yourself

• Explore our Safety Toolkit.  Developed for the Senior Law Day Collaborative the Toolkit covers:
  • Scams and fraud
  • Protecting your personal information
  • Checking the facts you receive in news sources, social media, email.

Managing Your Money…..especially online

• The Consumer Financial Protection Bureau has clear guidance on all money topics.  This section on Bank Accounts and Services covers in-person and online essentials.
• Khan Academy’s Personal Finance series covers video lessons covering: saving & budgeting, interest & debt, investments & retirement, income & benefits, housing, car expenses, taxes, paying for college, and keeping your information safe.
• TD Bank’s Digital Academy is a good example of the type of plain-language guidance you should expect from your financial institutions.

Expand Your Skills

• LinkedIn Learning (accessible to Westchester Library System card holders) offers 3000+ courses covering everything from how to use gmail to programming languages, photo editing and web design.  You do not need a LinkedIn account, but if you decide you want one – take a look at our Job Search Toolkit chapter on social media and the instructions on how best to use LinkedIn to showcase your skills.
• Coursera offers courses and professional certificates on topics such as business writing, project management, negotiation, intro to HTML5, and more!